DadShed

Occupier pain points

Occupier pain points

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Haven’t we all had at some point problems dealing with the old 'washing machine' breaking down scenario? We then had to repair it or replace it completely. 

 

One renter had this issue that happened to them and we quote: 

 

“When I was in Istanbul renting, the washing machine in our apartment broke down and we were forced to repair it. To compound the issue, the landlord asked us to pay for it since he doesn’t live with us and it came as quite a shock to me. Shortly after that, it broke down again and this time we had to buy a new one because it was beyond repair.” 

 

How do you avoid such hassle? How can you tell if certain items in a house are old, need to be repaired or even exchanged?

 

This is one of the many examples that property management is not only time consuming, labour intensive but also chaotic. It costs time, effort and in my case money!

 

DadShed is about property data, that is being leaked, lost, misplaced, forgotten or simply thrown away. It is about championing tenants and homeowners so that problems like this can be managed in a better way. 

 

Don’t you think it’s time for property management to receive an upgrade and to be digitised? 

 

Now for some questions to our readers:

 

  • Let us know what you think about this matter!

  • Basically give us pain points of a real-life situation that happened to you, and give thoughts on how an app like Dadshed could have saved you time.





39 COMMENTS 222 VOTES

Most recent Most verbose

I think the idea of making property management digitized is really a nice idea but I won't personal depend on an to tell me how to manage my property as the application will make use of already stored data and can not make decision which are far from average decision making

 

4 hours ago

In my previous experience my washing machine broke down (clothes inside, door locked) so I had to throw everything away because the landlord wanted to make sure they it was not my fault that the machine broke down so he sent a friend of his over after 2 days and only after he got the feedback from his friend we went ahead and ordered a new washing machine which arrived about 7 days later. That meant a total of 9 days without a washing machine, something that is not the best experience for a working individual who might not have that that big of a wardrobe selection!1. when users sign up for dadshed they create an account, and through the account, they can be allowed to upload their own document for a specific product that they have in their homes. then thus can be able to look at it at any time without fear of losing such information.

  1. I submit an issue on my phone/desktop detailing the issues as known as well as indicating a severity (based on how quickly it must be fixed). 
  2. The landlord, property manager, and (possibly) a general contractor is informed of the issue (via email or app push notification).
  3. All parties can communicate in real-time via the app, providing updates to the tenants and landlords.
  4. The issue is active until the landlord and tenant both confirm the apartment is back in a solid-state.problem into the app and marks it as not urgent, then there should be automatically notified the landlord, who then in turn would need to confirm on who would have to pay for the plumber and maybe could fix the budget and then interested plumbers could accept the order. 

1 day ago

E Yizzy new user

I think that DadShed assumes most renters actually care about what their tenants are experiencing. Where I love, that's not the case. The demand for living space is so high that renters can offer really crumby appartments to the highest bidder. If anything, maybe the app can include a digital version of the renter-tenant contract that is divided smartly by responsibility. So for example, according to the contract, if the renter is responsible for fixing the washing machine then when it breaks it flashed in the renter's app. And if the tenant is reponsible for, let's say, fixing the AC, then when that breaks down the tenant fixes it. The app can allow for finding a service provider and the whole process for that specific section of responsibility (the AC, the washing machine, clogged pipes, whatever) can be transparent to both sides. 

As a concrete example:

- When I rent, a digitized version of my contract in the app automatically knows that if the pipes are clogged, the renter has to pay for it.
- I use the app to click on "clogged pipes", it automatically finds me the best price offers in my area.
- I hire a service provider through the app for the price that he offers through the app.
- Once it's fixed, I can click "solved" on this issue. 

In the meantime, the renter sees that the tenant: (1) had a problem with the pipes (2) received a number of offers (3) chose the fairest one (4) paid the service provider and (5) solved the problem.

All through the app. 

3 days ago

NARUTO RAPHEAL guru

I am a Mechanical Engineer with expertise in power and Mecha-tronics. An Entrepreneur

so I think that what dadshed needs to do here is to provide the user with this information. it can be done in one of two ways: 

1. when users sign up for dadshed they create an account, and through the account, they can be allowed to upload their own document for a specific product that they have in their homes. then thus can be able to look at it at any time without fear of losing such information.

2. the user can, after opening an account feel in information about the home appliance that they own and dadshed can provide such information for them from the various companies that will have such information.

For me the situation I really find serious is when I need repairs, getting the right place for the required repairs that are needed to be done on the machine.

I think that this project will be able to solve many real-time projects.

1 week ago

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1 week ago

When you are renting a place these things are a pain if you are unlucky. Especially with appliances like the washing machine that can also cause collateral damage! Usually the rental contracts (at least in europe) do not specify who is responsible for these damages and there always needs to be a a negatiation between the owner and the tenant on who will pay for the fix / replacement.

This takes time,  especially if the property owner is not living in the same building because most owners don't trust their tenant and they want to be sure that the tenant was not responsible for the damage so only then they will cover the cost, and that's if they care about the state of the property and are not looking to rip people off.

In my previous experience my washing machine broke down (clothes inside, door locked) so I had to throw everything away because the landlord wanted to make sure they it was not my fault that the machine broke down so he sent a friend of his over after 2 days and only after he got the feedback from his friend we went ahead and ordered a new washing machine which arrived about 7 days later. That meant a total of 9 days without a washing machine, something that is not the best experience for a working individual who might not have that that big of a wardrobe selection!

 

DadShed could look into providing contact information for technicians for each issue, with the possibility of user reviews and the payment liability will be agreed between the two rental parties in advance so the repairs can go ahead without delays.

1 week ago

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1 week ago

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1 week ago

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1 week ago

The problem lies in the formatting of the contract. If the apartment is rented and there is a whole furniture, be it immovable or household appliances, in the contract should contain the details of the items and purchase notes of each. that way we would have control of the useful life of each one of them. Also know if the tenants who left the property, used according to the existing demand in the rent.

I believe that based on the data of who is entering and the last 5 tenants who left the property and the date of purchase of the items in use, it is easy to measure useful life and thus solve with objective result.

1 week ago

O problema se encontra na formatação do contrato. Se o apartamento é alugado e nele se encontra toda uma mobilia, seja ela imovél ou eletrodomestico, no contrato deveria existir o detalhamento dos itens e as notas de compra de cada um. dessa forma teriamos o controle da vida util de cada um deles. Saber também se os inquilinos que deixaram o imóvel, utilizaram em função da demanda existente no aluguel.

Acredito que com base nos dados de quem esta entrando e os ultimos 5 inquilinos que deixaram o imóvel e a data que foi efetuada a compra dos itens em uso, fica facil mensurar vida util e assim solucionar com resultado objetivo.

1 week ago

Karen M guru

Will you translate that to English please?

1 week ago

I think that the issue is fairly common and definitely irritating. I have met it too, once or twice with private landlords. I think that the rental agreement should be documented with evidence of the prior condition of the apartment and appliances hashed on the smart contract if necessary. This is important especially for short-term lettings.

1 week ago

The problem lies in the formatting of the contract. If the apartment is rented and there is a whole furniture, be it immovable or household appliances, in the contract should contain the details of the items and purchase notes of each. that way we would have control of the useful life of each one of them. Also know if the tenants who left the property, used according to the existing demand in the rent.

I believe that based on the data of who is entering and the last 5 tenants who left the property and the date of purchase of the items in use, it is easy to measure useful life and thus solve with objective result.

1 week ago

Hello, this is a welcome idea, because when you move to a new apartment, there is no record to see how old the appliances in the apartment are, or which one is about to get bad. So, if there is a service that keep record of not just available vacant apartment, but also about the appliance and its useful life, then it will solve lots of problems of unplanned expenses because of old appliances.

I have not really had such experience, where i moved in currently is a new building, so all stuffs there are quite new. And if there a need to get a new appliance I must do it myself, the landlord does not cover that.

1 week ago

Erren Seyrek new user

Firstly, if you are not a techician, it is really hard to understand what you have to do. The problem can be solved with reparing or buying new one. But if we are talking about washing machine, you have to buy new one if you use it for 15 years over. Maybe you can check the dress how they look or your machine make so noice when it works. But as a result we are not techian, we can not understand this. I think the most criteria is the year.

Yes it has to be digital.

 

By the way if we talk about İstanbul. People buy their machines by their own money. In İstanbul the landlords dont pay for your machines generally ))

 

 

2 weeks ago

1. I think a very good way to go about this is to incorporate a reminder system in your app, so that users can choose a particular appliance to be notified constantly about. So that updates about the maintenance of the appliance and signs to look out for can be sent regularly to the user as a means of reminder so as to avoid sudden break down of the machine.

Also operations to carry out when such symptoms appear should also be provided to enable quick little maintenance to save from a bigger problem.

This way preventive maintenance would become easier and cheaper.

2. The problem I am usually faced with is those regarding purchasing quality accessories for my electronic gadgets like batteries and the like, don't know if dadshed will be able to provide help in this regard.

looking forward for the reply.

2 weeks ago

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2 weeks ago

I have been in such a situation but only that it involves utility bills payment. I rented an apartment for 5 months and I got to realise at the end of my first month that, I share the same electricity meter with the landlord and 3 other tenants. The problem with this was that that the landlord decides how much each tenant pays without showing us the bill. I found it to be absurd. If previous tenants had used Dadshed, I would have known before hand what the situation was at that apartment. 

2 weeks ago

Iain-Peter Camacho new user

My thoughts from 10+ years of human-centered data driven product design.

I have been in a 'broken washing machine' scenario before, and it was painful as a tenant!

A lot of luxury buildings and co-ops are starting to have a portal to submit maintenance requests, which is a better experience for everyone.  

Creating a tool to help landlords/property managers inspect and monitor appliances, piping etc would be so helpful to avoid issues like this

I wonder if DadShed could also be an app/website medium between a tenant and their landlord/property manager. The use-case being:

  1. I, the tenant, have experienced an issue in my apartment requiring maintenance.
  2. I submit an issue on my phone/desktop detailing the issues as known as well as indicating a severity (based on how quickly it must be fixed). 
  3. The landlord, property manager, and (possibly) a general contractor is informed of the issue (via email or app push notification).
  4. All parties can communicate in real-time via the app, providing updates to the tenants and landlords.
  5. The issue is active until the landlord and tenant both confirm the apartment is back in a solid-state.
This provides a single source of truth between all the groups involved when it comes to keeping the landlord's property in tip-top shape, and tenants' problem's quickly and painlessly resolved.
 
Just some thoughts :) 

2 weeks ago

Y W new user

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2 weeks ago

Y W new user

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2 weeks ago

Y W new user

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2 weeks ago

I think the washing machine is not a perfect example. In Europe (please correct me if I am wrong) most renting is for years and so you have to bring your own washing machine (and in a lot of cases your own kitchen as well). In this case you are responsible for your own washing machine anyways. If the renters are for example seasonal workers, then the landlord will provide washing machines, to be paid for any use. This is also standard in Bangkok Thailand (and I assume in a lot of the developing countries) since the renters tend not to afford their own washing machine. In this case the landlord is responsible for the washing machine. Here eventually I see a use case for the DadShed app, if a user encounters a problem with a washing machine, he could notify the landlord. Let's assume there are provided 3-4 washing machines and one is out of service, the renter will use any other machine, so he has no real incentive to do the extra work and install the DadShed app and inform the landlord.  I see the advantage mostly for the landlord in the case of the broken down washing machine, so he gets notified quickly.

What are the most urgent pain points DadShed would have to solve? 

  • Imagine a renter has a broken water pipe. He has to get a plumber the fastest way possible, so in my opinion he needs to get on the phone and call a plumber himself or call the landlord who will send a plumber. An app could only improve the situation if it had an integrated search or database of plumbers and would (like uber or any delivery service) send out a message to nearby plumbers and then the fastest to react would accept the request and immediately come. In order for the DadShed app to succeed it would need to be more efficient than the renter or landlord calling a plumber. With uber and the delivery services it works quite well. 

  • Imagine the drainage is not working properly and the renter is not able to fix it himself, but it is not as urgent, because there is no overflow. DadShed should solve the issue of the responsibility for the damage, say the renter puts his problem into the app and marks it as not urgent, then there should be automatically notified the landlord, who then in turn would need to confirm on who would have to pay for the plumber and maybe could fix the budget and then interested plumbers could accept the order. 

2 weeks ago

I think the idea of making property management digitized is really a nice idea but I won't personal depend on an to tell me how to manage my property as the application will make use of already stored data and can not make decision which are far from average decision making

2 weeks ago

I think the mordern app like DadShed is absolutely necessary to handle the tasks of repairing real estate or home appliances. In other words, I strongly agree that it should be upgraded and digitized.
Because, as I said on last task, convenient apps like Adshed save time and money.

*About a month ago, the chain of my bicycle broke down and I called a bicycle repair shop to repair the chain. But there were many types of chains. The mechanic asked me what kind it was, I was not an expert and didn't know what kind of chain it was, I just loaded my bike into my car and went to the repair shop. But unfortunately  there was no chain of the same kind, so repairing was cancelled till next week, when the chain could be replaced by new one. If we had an app like DadShed, we would have saved time and money without any delay.

*A few months ago, the top of the kitchen faucet fell off and I went to three faucet outlets to find the same specifications.

*If many types of appliances in your home or office are broken or in need of repair, DadShed app sharing digital photographs would be very convenient for all the persons related to reparing. 

2 weeks ago

Yes, I’ve had to deal with bad appliances while renting.  I had to purchase a new refrigerator and when I moved out since I didn’t replace the refrigerator with stainless steel even though it was the same refrigerator he deducted this amount from my deposit!  Dadshed could have helped me deal with this situation.

2 weeks ago

mike dmann guru

I am excited about the future of all crypto currency.

Always read and re-read your renters lease agreement. There are always clauses on repairs and replacement for supplied appliances, electrical, and plumbing issues. Having renters insurance would solve this and most landlords will advise you on insurance. A simple phone call always solved my past problems because i had a great landlord. Youtube has been great  in helping trouble shoot problems i have had with a/c issues and changing breakers. If i was to have a issue the landlord was more qualified to handle, then having a app to send  detailed information would help in getting problem fixed quickly. I don't need my toaster/wife  connected to a network so a property manager and act quick to fix it. 

2 weeks ago

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2 weeks ago

Lily Panter guru

I'm sugar, spice and everything nice

The tenant should have been surprised if the landlord wanted them to pay for the washing machine they were using when it broke down. It all depends on the tenancy agreement and tenants should always take care to know the terms and conditions that apply to use of the property. There's absolutely nothing wrong with what the landlord did only that it would have been on a moral basis to make sure tenants understand that they are responsible for repairs.

A best senerio is to take into consideration the state of the machine before they started using it and expected wears and tears overtime from fair use and then estimate the value such that when it breaks down they would pay that value of machine or a percentage of it nd not have to leave the new machine for the landlord. Tenants should always negotiate such terms before the tenancy agreement is approved. 

I guess this is where the use of the app would be great. 

2 weeks ago

Karen M guru

Tenants and landlords need to communicate when there are problems. The sooner an issue is addressed, the better. Delays could ultimately cost more expensive, labor intensive repairs (or replacement). Dadshed can help them communicate more quickly. Through the app, tenants can report problems as they are discovered, giving landlords the ability to fix things sooner

I personally haven't had any pain points, but I had a friend who all of a sudden got a 3 month water bill for a higher amount than they usually pay for a whole year! Come to find out there was a water leak no one was aware of. If they had been alerted after one month, it could have been fixed instead of adding on for the entire 3 months.

2 weeks ago

De Gem guru

Cryptocurrency enthusiast, avid reader, rapper and SDG advocate.

- Let us know what you think about this matter!

The renter of the house didn't treat his tenants fairly by not informing them beforehand of cases like this that were bound to happen. Truly, DadShed would have solved issues like this and even if it couldn't solve it, it would at least draw the attention of other tenants to their own situations similar to the problem at hand.

Basically give us pain points of a real-life situation that happened to you, and give thoughts on how an app like Dadshed could have saved you time

  • My landlord's nephew was weeding a small section of the backyard today (30th August) when he mistakenly cut the pipe connected to the WC letting out the sewage and causing unpleasant smells. This happened in the morning and as I'm writing now, it hasn't been fixed. Coincidence huh? I think DadShed could have saved us time.

  • In June of this year, thieves ransacked the hostel where I lived, breaking four doors in the process but succeeding in stealing nothing (hahaha) because the students had vacated and had taken all their precious items with them. I was the only one staying in the hostel but I wasn't there when the incident occurred. I didn't lose anything either as I kept all my gadgets in the office. It took some days before the doors got fixed because the landlord wasn't around. DadShed to the rescue!

  • My auntie's house has a lot of faulty sockets. All the people in the house have to fight over the few ones left. DadShed to the rescue!

  • Some of the rooms in my hostel don't have ceiling fans. The tenants in that room, however, pay the same amount as those with ceiling fans. DadShed to the rescue!

  • The metallic stairs leading to the top of my aunt's house is a bit rusty now with the paint worn off. It has stayed that way for a couple of years now. DadShed to the rescue!

  • The tiles in my aunt's house have lost the beauty that they came with and gave the house initially. To replace them, DadShed can be used for this to first of all give the tiler an idea of the type of tiles to be used (after taking a picture of the faded tiles) and secondly, save everybody the time of going to search for tiles or look for a tiler.

2 weeks ago

I usually rent, so it has not been an issue for me. 

 

Pain point, and I do not know for sure if I understand your concept well, but... I sold my fridge and the person buying wanted the original invoice and ticket to make sure I got it when I said I did, etc. I, of course, did not have it anymore because we bought it 4 moves ago. I lost money because I had to accept a lower price because of it.

2 weeks ago

yehia tarek expert

Full stack Blockchain developer Looking for new Challenges

Let us know what you think about this matter!

- In my opinion, when you rent your place for university student  or your chalet(any place where renter come and go quickly). It' s really important to make sure not only your washing machine but any device at home need o check it' state before and after the renter to be fair. I don't know it's out of your project scope or not. But the all stuff on home must be clean as the apartment owner gave to renter.

Basically give us pain points of a real-life situation that happened to you, and give thoughts on how an app like Dadshed could have saved you time.


 

-I rent my apartment for University students. I take picture of all expensive stuffs and furniture and on the end of the semester I compare the pictures with my apartment when I overdid a difference something broke down or something not clean I will have to make the renter pay for it. Usually it cause a lot of problems. If I could upload all picture on your app and then the community say their opinion about the furniture or whatever state or how to fix it if it's broken I think it will be awesome.

2 weeks ago

De Gem guru

Cryptocurrency enthusiast, avid reader, rapper and SDG advocate.

This is brilliant. It will solve all cases of lies put forth by troublesome students who destroy apartment property.

2 weeks ago

yehia tarek expert

Full stack Blockchain developer Looking for new Challenges

Thank you De Gem

6 days ago

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De Gem guru

Cryptocurrency enthusiast, avid reader, rapper and SDG advocate.

Oh, you're welcome. I understand what it is to manage students in hostels.

6 days ago

Matan Argental senior

Live the moment, Think for generations.

• Tackeling this issue with the home owner or renter before the extra billing of fixing issues and clearity of future expenses at the property, it could also be helpfull for 'Airbnb' and short time renters.

• a small water pipe problam that fixid partliy by the home renter, can leads to muled issue in walls that gone far worse, health and money wize.

It could been provented with on-time chat discation between the Renter and owner.

 

 

2 weeks ago

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2 weeks ago